They are also less likely to incur staffing issues such as order errors, unscheduled absences, disgruntled employees, or inefficient staff. At Kommunicate, we are envisioning a world-beating customer support solution to empower the new era of customer support. We would…
Customers also expect better service from you anytime, anywhere, across borders. The better you perform in this area, the more sales you can generate and the more you can outperform your competitors. Integrating chatbot into website or using…
First, a Home button gives you access to your dashboard, where you'll find a snapshot of your current configuration. Since August 2016 a new version of the agent/admin interface of Zendesk is available, with a more clean and modern…